Dear rita,
If you are new to social media or an experienced veteran, there are guidelines and best practices to be learned and ways to leverage online engagement to build your brand, engage with consumers and grow your business.
Radian6, the leader in social media monitoring software, shares their own processes for engaging in the online world. Their free Social Media Playbook will show you what engagement looks like to a company that lives and breathes in the social web and will provide you with examples that you can modify and apply to your own business.
Radian6's Social Media Engagement, Strategy, and Policy Playbook provides insights into topics such as:
- Objectives
- Workflow
- Escalation
- Post Assignment
- Engagement
- Reporting
Click here to download the free ebook now!
About Radian6: Radian6 provides the leading social media monitoring and engagement platform for marketing, communications and customer support professionals. The company's new Engagement Console enables brands and agencies to monitor all forms of social media, with real-time results, and engage as a team through unique workflow features for tagging, classifying, and assigning of posts. Analysis widgets on the Radian6 dashboard give users the ability to uncover the top influencers and trends as well as which conversations are having an impact online.
Our Clients: Radian6 currently has 1700 clients from a variety of industries – higher education, technology, healthcare, non-profits, manufacturing, consumer goods, and many more. Our client base spans the globe. Client size ranges from smaller regional businesses to global corporations and all sizes in between. Some of our flagship clients include 3M, Dell Computers, GE, Microsoft, Intel, Kodak and UPS. |